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FNB WIRE INSTRUCTIONS:

  • Receiving Bank: FNB Bank
  • Receiving Bank RTN: 083901087
  • Beneficiary Name: [Customer Name]
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ONLINE BANKING LOGIN


New to FNB Online Banking?



DOWNLOAD THE FNB BANK MOBILE APP TODAY!
Online & Mobile Banking Changes
COMING SOON

NEW DIGITAL BANKING EXPERIENCE

Online & Mobile Banking Changes
COMING SOON

NEW DIGITAL BANKING EXPERIENCE

What You Need to Know About Our Digital Upgrade

We’re excited to help you.

GETTING STARTED

On November 18, 2025, FNB will be launching our new and improved Digital Banking experience.  This upgraded platform will offer the same reliable features you’ve come to depend on, plus powerful new tools designed to make managing your money easier and more convenient than ever.  Below we have outlined what you can expect to remain the same and require the upgrade during this exciting transition.

NO ACTION NEEDED DURING TRANSITION

  • Your Online & Mobile Banking username does not have to change.
  • Your transaction history will remain.
  • Scheduled transfers between FNB accounts will carry over without interruption.
  • All your existing Bill Pay payments will remain.
  • FNB P2P information will transfer automatically to the new digital platform.

FURTHER ACTION NEEDED DURING TRANSITION

First Time Login

Standard Online Banking Users
You will use your existing username. Your password will be your username + the last four digits of your social security number (ex. jdoe6789) OR your username + the last four digits of your tax ID number (ex. mystore1234). From there, you will reset your password for future use.

Business Online Banking Users
You will use your existing username. Your password will be your username + the last four digits of your tax ID number (ex. mystore1234). From there, you will reset your password for future use.

Apple App Users

You will simply conduct an app update on or after 11/18/25, if you do not use the automatic update feature on your phone

Google App Users

You will need to delete your current FNB Mobile Banking App and re-download our new app on or after 11/18/25.

External Loan Payments

Beginning 11/18/25, loan payments from non-FNB institutions will require verification. Please review your scheduled transfers ahead of their due date to ensure they process smoothly.

3rd Party Integrations

Third-party tools (Ex: Rocket Money, Mint, Venmo, PayPal, Cash App) will not be available starting 11/18/25; service is expected to resume within 2 weeks.

EXTENDED CALL CENTER HOURS

If you have any questions during the process, our team is here to help. Please don’t hesitate to contact us at 888-934-2536 or visit your nearest office. During this transition, we are offering extended Call Center hours on M-F XX to XX and Saturdays from XX to XX.

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Indirect Contact

FREQUENTLY ASKED QUESTIONS (FAQs)

Is your website changing?

Our website GrowWithFNB.com is not changing. We are only changing our digital banking service provider that will impact customers that use our online and mobile banking services.

Will my app still work?

Apple Users – You will simply conduct an app update on or after 11/18/25, if you do not use the automatic update feature on your phone.

Google Play Users – You will need to delete your current FNB Mobile Banking App and re-download our new app on or after 11/18/25.

Will my username/password change?

Standard Online Banking – You will use your existing username. Your password will be your username + the last four digits of your social security number (ex. jdoe6789) OR your username + the last four digits of your tax ID number (ex. mystore1234). From there, you will reset your password for future use.

Business Online Banking –You will use your existing username. Your password will be your username + the last four digits of your tax ID number (ex. mystore1234). From there, you will reset your password for future use.

I don’t know my password because I use face ID, thumbprint ID. Should I change my password now?

You will create a new password the first time you login so it is not necessary to change your password at this time.

Will face ID/thumbprint ID work on the new app?

Face ID and Thumbprint ID are available in the new app. You will need to set it up after logging in.

Will my transaction history, statement history, bill pay history, etc, still be available? How far back can I go?

Twenty four months of history will be available for transaction history, statement history, and bill pay history.

I use Money Management. How can I save the information I currently have?

You can download your transactions in a CSV file.

I have recurring payments set up. Will I have to set those back up?

External Accounts will not transfer to the new system and must be set back up by the customer.

Why are you changing your online banking provider?

Our new online banking provider offers more functionality for our customers.

What new features will you offer with the new provider?

More history, card controls, and more payment options.

How soon can I download the new app and/or login?

If you are an Apple user, your app will be updated on November 18th (if you do not use the automatic update feature on your phone, you will have to conduct the update on or after November 18). If you are an Android user, you will need to visit the play store on November 18 and re-download our new app.

CONTACT

FNB MAIN OFFICE

Call: 270-247-1758
Toll Free: 888-934-2536

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