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Disaster Recovery Information



Frequently Asked Questions

Q.) What happened to my Safe Deposit Box at the Mayfield Main location?
A.) We are happy to report that the Safe Deposit Boxes at our Mayfield Main Office are all safe and secure.  Beginning Monday, December 20th, FNB customers who had a safety deposit box located at our Mayfield Main Office will be able to access their box at our new temporary site located at 100 WK&T Technology Dr, Building 300, Mayfield, KY 42066. An appointment is REQUIRED to access your box. To schedule an appointment, please give us a call at 270-247-1758.

Q.) What happened to my bank records and files?
A.) All customer records and files are stored electronically and no customer data loss occurred during the tornado.

Q.) Have my banking services been affected?
A.) All banking services have remained 100% functional during this disaster.  Online banking, mobile banking, online account opening and debit card usage have remained unaffected.

Q.) Will there be any interruption to my automatic payments and bill payments?
A.) All automatic and bill payment services were unaffected. Payments will still send as previously scheduled.

Q.) What is the mailing address for sending payments?
A.) PO Box 369 • Mayfield, KY 42066

Q.) How can I make a donation to Tornado Recovery Funds?
A.) FNB Bank has opened Tornado Recovery Funds for Mayfield-Graves County victims as well as students and their families impacted in the Graves County & Mayfield City School systems.  If you’d like to donate, please click here to learn more.


1.12.22 - Disaster Reconstruction Program Available at FNB

1.11.22 - Online Donation Link Now Available for FNB's Tornado Recovery Fund

You can now make online donations to FNB’s Tornado Recovery Fund. All funds collected will go straight to non-profit organizations serving tornado victims in our community.


1.3.22 - Kentucky REALTORS® Disaster Relief Assistance


Kentucky REALTORS® is proud to be working with the REALTOR® Relief Fund at the National Association of REALTORS® to make $1.5 million in Disaster Relief Assistance available to residents of Kentucky that were affected by the storms/tornadoes in December 2021.

Please fill out the relief application form and return it (along with the requested documents) to Kentucky REALTORS® (kyrealtors@kyrealtors.com) to be considered for assistance. The recipient must be a full-time KY resident and U.S. citizen or legally admitted for residence in the United States.

Assistance is available to qualified applicants towards one of the following options:
1) Monthly mortgage expense for the primary residence that was damaged by the Disaster or;
2) Rental cost due to displacement from the primary residence resulting from the Disaster.

Relief assistance is limited to a maximum of $3,000 per household. Further details are available on the application itself which can be downloaded at the link below. Any inquires may be addressed to Kentucky REALTORS® at 859-263-7377 or by email at kyrealtors@kyrealtors.com.

Please note this assistance is for housing relief only; other expenses including second mortgages, vehicle purchase, rental, repair, and or mileage are ineligible for reimbursement under this program.

Download the Relief Application Here


1.3.22 - Kentucky Housing Corporation Available Housing Units for Tornado Victims

Kentucky Housing Corporation has compiled a list of available housing units for those displaced by the December tornado and storms in Western Kentucky. Individuals and agencies can search for units or share information about available units on KHC’s website.

Need a Rental Unit?  View the interactive map here:


Have a Rental Unit that you would like to list?  Complete the attached online form describing your unit.

12.22.21 - Tornado Disaster Relief Program for FNB Bank & FNB Indirect Loan Customers

FNB Tornado Disaster Relief

We understand that hardships have occurred due to the tornado that destroyed properties and lives in our area. We appreciate your business and want to be there for you during this time. Therefore, we are offering a Tornado Disaster Relief Program for our FNB Bank and FNB Indirect loan customers.

If you have a home mortgage, personal loan, small business loan, or a loan through FNB Indirect, we are offering a loan assistance program beginning December 22, 2021 until further notice.

Please complete our Tornado Disaster Relief Form located at https://growwithfnb.com/tornado_relief and your lender will be in touch with you soon. In the meantime, if you have any questions, please feel free to contact your lender at their direct office number or you may call our Customer Call Center at 888-934-2536.

12.22.21 - No Purchase Fees on FNB's Mastercard® Gift Cards Extended Until 01.15.22

FNB's GIft Cards Available with No Purchase Fees through January 15, 2022

Gift cards are a great way to donate to local disaster relief programs and families who need assistance due to the recent tornado catastrophe. FNB’s Mastercard® Gift Cards are available to purchase with NO PURCHASE FEES through January 15, 2022.

*Gift card sales available to existing FNB checking and savings account customers only.

12.14.21 - Tornado Recovery Funds Now Established

Mayfield Recovery Fund Graphic

Graves County Schools Recovery Fund Graphic

Mayfield City Schools Recovery Fund Graphic

12.14.21 - Paducah Bank Offering FREE ATM Usage for FNB Bank Customers

Paducah Bank ATM Usage

12.15.21 - FNB Wingo Office ATM is Now Operational

As of now, all FNB banking centers and ATMs, with the exception of Mayfield Main, are now fully operational and operating on normal business hours.

Disaster Relief Information for Mayfield and Graves County Kentucky

This website is dedicated to the recovery efforts and assistance programs for Mayfield-Graves County tornado victims.

Go to MayfieldStrong.com >

FEMA Disaster Assistance

The fastest way to apply for federal disaster assistance.

Go to FEMA.gov >

SBA Disaster Loan Assistance

The SBA offers disaster assistance in the form of low interest loans to businesses, nonprofit organizations, homeowners, and renters located in regions affected by declared disasters.

Go to SBA.gov >

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